Stakeholder Workshop

What is this method about?

A brainstorming session that establishes requirements and constraints for project design, and develops a consensus on these as well as a better understanding of the needs of the project stakeholders.

Why use it

To bring stakeholders’ subject matter expertise into the design process, and to build their specific requirements into the final definition of the software or interface. Stakeholders also need to be consulted regarding the constraints or brand requirements of the product to ensure that it meets brand style guidelines.

When should I use it?

After review and organization of the data collected during the analysis phase of the project, usually during discovery.

What you get

A list of stakeholder requirements that need to be met or available within the UX project outcomes. Another benefit of stakeholder workshops is that you are able to have ‘face time’ with your stakeholders and build a good working relationship with them.

At a glance

• Time: Short
• Effort: Medium
• Cost: Low

Materials

• A workspace meeting room/area
• Note taking materials
• Whiteboards and markers
• Paper
• Program, audience and situation analysis outcomes documentation (prep time)
• Sticky notes (for parking lot)

Who is involved

• Experience Manager possible
• Business Analyst
• Programme Manager/Project Manager
• Key stakeholders as identified in step 1